What is a Certified Coaching and Mentoring Professional?
Multiply your value to the people around you by becoming a certified coaching and mentoring professional. Certified leaders are empowered to add tremendous value to others at work, home or the community by applying effective coaching and mentoring processes to obtain sustainable results.
ITD World’s CCMP program comprehensively brings together the best leadership, coaching and mentoring solutions from eminent gurus in the industry. They are Pennsylvania State University Professor William J. Rothwell, Success Coach Jack Canfield, and renowned consultant Thomas G. Crane.
Our entire program equips you with the knowledge, skills and techniques to coach people towards outstanding results. Draw out the best solutions from people you coach to establish a great sense of ownership, accountability and commitment. Celebrate their success as you coach them to unleash their potential for high performance to accomplish more in work and life.
As a certified coaching and mentoring professional, you are well-equipped to powerfully mentor others. Help people to achieve accelerated success by sharing your knowledge, experience, expertise and connections as a mentor. You will also teach, advise, guide and support the person you mentor to outstanding results.
Master advanced coaching and mentoring techniques to use in synergy to coach and mentor people throughout their life to obtain breakthrough results. Enter the highly rewarding world of professional coaching and mentoring to experience a life of great rewards and fulfilment.
What do I get from joining the CCMP program?
The CCMP program comprises four modules. Each contains its own collection of teachable points, unique insights, skillsets, techniques, exciting activities, live demonstrations and projects to successfully equip you with the what, why and how-to for coaching and mentoring others for sustainable outcomes.
Coaching Case Study 1 Kayashima
As a quality manager working in the United States for a multinational Japanese manufacturing company, Kayashima had to learn to adapt himself to work with people from very different cultural backgrounds. His style of dealing with employees was focused on problem solving and controlling processes and people to ensure conformance to the quality standards that were set. By standardizing and controlling the work flow, he was able to ensure quality but his team members were not developing themselves very much and they lacked creativity as things had become fairly routine and predictable.
Over time, there was a lack of performance improvement, motivation was low, and people felt “robotic” as they were not really engaged at work. “When I started to learn about the coaching principles,” he says, “I noticed that they were quite different from my predominant behavioral style, so I wanted to challenge myself to learn a different way of doing things and to find out for myself how it would impact the results that I achieve. “I learned and practiced coaching at work by getting involved in coaching sessions every two weeks with my team members. I attended coach training, prepared myself before each coaching session, applied the principles when I coached, and after each session, I would think back about what I learned and how I could be a more effective coach. This went on continuously for six months and then suddenly over dinner one evening, my wife and daughter gave me the most beautiful smile, and guess what they said? ‘You are a good husband and father, and we love you always.’ It was a very touching moment for me, and a big surprise as I did not remember them saying that to me before. Later they explained to me that over the past months, I had been more patient and understanding and had cared for them more. Little did I know that when I acquired new coaching habits that were beneficial to my team, I had unconsciously adopted them with my loved ones as well, and they just loved it.”
Instead of controlling and always telling people what to do, Kayashima practiced effective listening, asking questions that elicited the good side of people. His other Japanese friends were amazed and asked him how he had managed to overcome his weaknesses and develop the many good habits that got his team members and family to appreciate him more. “The gist of it,” he says, “was that through practicing coaching principles and techniques, I had learned how to motivate, support and encourage people from deep within, and they felt important, capable and cared for instead of being manipulated by me. I also now know how to raise people’s self-esteem and ask powerful questions that help people create self-awareness coupled with a strong willingness to change their mindsets for better achievements. I believe that this is just the beginning, and I am committed to continue coaching and to learning more coaching techniques because I see worthwhile gains to the people I coach. My experience of becoming a coach has radically changed me for the better and as long as I am still alive, I wish to continue coaching.”
What are your key learning points from this case study?
Essential Coaching Skills
Familiarize yourself with what coaching entails in this module. Adopt the required coaching mindset and equip yourself with the five essential skills you need to coach others effectively.
Heart of Coaching
Take a deep dive into the heart of coaching by learning and applying the seven types of coaching conversations to become an effective coach at work.
Essential Mentoring Skills
Get yourself acquainted with the makings of a great mentor by adopting and applying the six essential mentoring techniques in any mentoring sessions.
Coaching and Mentoring for Breakthrough Success
Equipped yourself with powerful advanced coaching and mentoring techniques that you can apply in coaching conversations or mentoring situations. Internalizing and assimilating The Coaching Principles (TCP) enables you to help others achieve their in work and life.
ITD has been certifying UN trainers since 2007, we benefited from this splendid delivery. Since then I and my chief of section recommended ITD to all training Chiefs and Officers in all UN missions. Even UNHQ staff members have benefited from ITD’s expertise. Since ITD entered the UN system, its trainers showed great improvement.
MARIA CECELIA ICARO, UNITED NATIONS INTEGRATED MISSION TRAINING CENTER
Who will be training me?
The CCMP program facilitating team comprises a talented blend of experience and expertise. Cumulatively, all members of the team have coached, mentored and trained thousands of people around the world for more than 30 years. Each of them has learned from the best in the fields of leadership, coaching and mentoring as well as being certified by various industry leading organizations. Click on to get to know them better.
Coaching Case Study 2 David
David was a general manager of a multinational shipping company based in Long Beach, California, and formerly a captain in the armed forces. His father fought in World War II and while raising his kids had followed a strict military regimen. David was well known in his company as a very tough, no-nonsense boss. His employees feared him since he was good at finding people’s faults, though he also fixed them. His command-and-control style meant that employees were not expected to act proactively and creatively in the face of escalating environmental changes. Employee morale was low, and business was declining rapidly. David had to face this crisis on his own without the support of his employees. The prolonged high stress affected David to the point that he had to undergo heart surgery.
One of our professional coaches worked with David. It was very difficult initially, and for the most part his staff believed that he could not and would not change. The coach had confidence in David’s greatness and believed that he was capable of notable achievements. When David knew that the coach was fully present for him and would champion his cause without being judgmental, he began to speak what was in his heart. When David fully articulated the tremendous pain in his life and his coach listened empathically, it was as if a massive weight was lifted from his shoulders. David became aware that his leadership approach was not bearing fruit. The awareness and acceptance of how his approach was limiting his achievements became the eureka moment that fueled his transformation. It gave David the motivation to invent his new approach to leadership, which he called “Participative-Appreciative Leadership.”Old habits take time and discipline to change, so David’s coach encouraged him to create a way to remind himself to stay with his new approach until the new habit became locked in. One of the many self-created support structures that proved effective for David was this: He instructed all his employees that every time he reverted to his old style of leadership, they were to say to him, “Yes, Captain!” He knew—or suspected—that when they did this, he would laugh out loud at himself, interrupting his old military pattern.
As he constantly replaced his old pattern with the new one, he began to reap the rewards of what his coach believed he was capable of achieving. His belief in himself soared, and so did his performance. Nine months into the coaching relationship, David had created a new work culture that increased staff satisfaction and performance. The change was so profound that he received the “Outstanding Leader of the Year” award from his head office. His wife expressed deep gratitude when she told the coach that David was now a changed man. In his acceptance speech David said, “I am eternally grateful to my coach for believing in me when no one else did. You are the wind beneath my wings. You lifted me up and that changed my life.” When he paused to wipe away his tears, you could have heard a pin drop. The song “Wind Beneath My Wings” sung by Bette Midler played in the background, and David’s coach and staff were moved to tears.
What is the difference between Coaching and Mentoring?
There are many people who used the two terms interchangeably but doing so is not accurate. Coaching is the process of drawing out solutions from the people being coached so their potential is unleashed. In a coaching conversation, the coach does not provide the solution or even, suggestions, unless expressed permission is obtained. Instead, a coach uses various coaching techniques to empower the person being coach to come up with their own answers.
This is different from mentoring. In a mentoring session, the mentor actively provides advice, suggestions and recommendations on the course of action a mentee should pursue in a given scenario. The mentor takes a very active position in ensuring the person being mentored benefits from the mentor’s wealth of experience and expertise. Click on to discover how enabling and empowering coaching and mentoring is for others.
I have heard of Executive Coaching and Mentoring, what is it?
Executive coaching makes successful leaders even more successful. The executive coach engages the executive to drive positive transformation for outstanding outcomes. The transformation is enabled through a combination of leveraging on strengths and closing the gaps. Leaders who successfully do both overcome their internal and external roadblocks in their pursuit for better results. Click on to find out more about this transformative experience which has benefited many leaders.
Is the CCMP program recognized?
Yes, ITD World’s CCMP program is recognized and accredited by the International Coach Federation (ICF). The organization is the world’s largest organization of professionally trained coaches. ICF accredits rigorously reviewed coaching programs which delivers coach-specific training that is aligned with the ICF Core Competencies and Code of Ethics. You must complete the course and successfully pass all the projects assigned to be credited with the 83 Approved Coach Specific Training Hours (ACSTH) from ICF.
The CCMP program is also recognized by the Malaysian government’s Human Resources Development Fund (HRDF) under its funding schemes for employers to upskill leaders and talent in their organizations. for more information.
Sounds great! What are my options?
You can join our blended learning classes where our centers are located. for a suitable time and convenient place for you to attend the CCMP program. Attending a live class means you get to meet the trainer face-to-face as well as network and connect with your fellow participants who are on the same path as you. This blended learning option also gives you access to our e-Learning platform so you can further reinforce your learning.
Alternatively, the entire CCMP program is available online at our so you can learn at your own time and pace with an Internet connection. If you are planning to take the online journey, be sure to check out the so you don’t miss out on all the exciting sessions with our experienced and expert trainers who will deliver live trainings over the Internet right to your device. Don’t worry, you can also network and connect with participants around the world by taking the course online as you will be meeting them digitally.
If you just want to get your feet wet in the world of coaching and mentoring, each of the four modules are separately available online for you to pick up the knowledge, skills and techniques on your own. Click on to start your learning anytime and anywhere with an Internet connection.
The Certified Coaching & Mentoring Professional program is one of the only truly international courses in Asia that is recognized by International Coach Federation (ICF), the world’s leading professional non-profit body for coaching and approved for 83 Specific Coach Training Hours. Mentoring, coaching and growing people is one of the most fulfilling and rewarding work of a lifetime
PENNSLYVANNIA STATE UNIVERSITY PROFESSOR WILLIAM J. ROTHWELL
Coaching Case Study 3 Jessica
At the age of 28, Jessica was depressed and devastated. It had been a bed of roses when she was in school in Hong Kong. She won a national interschool speech contest, wrote award winning poems, was very popular and scored straight As. She was in a great school with supportive teachers, counselors, and schoolmates. When she was able to shine, she felt loved and appreciated by the people around her. After completing her master of banking and finance degree in Sydney, Australia, she took a job as branch operations executive in a bank.
Twenty-four months into this unfulfilling job, she was totally disillusioned about life. She hated her boss and secretly called him a sadist since he seemed to gain pleasure from making people suffer—just because he had gone through a lot of pain himself. At the slightest mistake he would trample on Jessica in front of others. He never seemed to leave the office, and his staff was not supposed to leave before him.Jessica’s parents had high expectations of her, but she felt no love from them when she could not achieve the success they wanted from her. Her boyfriend decided to leave her, sending a note saying that he could not live with a loser. Every night she cried herself to sleep in her lonely apartment. A friend invited Jessica to a life-changing seminar by Anthony Robbins. During the seminar she raised her hand to say that she needed help and expressed the seriousness of her problems. “Before the end of the seminar,” she says, “I was approached by a coach who said he was willing to work with me with no expectations or monetary reward; I decided to give it a try. Since my coach was a very busy person from Malaysia, we did two-hour sessions every two weeks using Skype. My coach knew that the pain in my life was unbearable. He did not talk much, so I did most of the talking. By the third session, I broke down in tears. After I had poured out all my suffering, I suddenly felt empty but much lighter. He then started to ask me about what I loved to do most and what I did well in school.”
The coach gave Jessica a template to fill out each week over a period of 12 weeks. She was to write down what she did well and enjoyed doing at work. It was difficult at first but eventually she came to a realization that what she did well and loved to do at school and at work boiled down to similar things. “I loved to express myself in front of many people, socialize with like-minded people and develop and create new things that others could enjoy. My coach asked me how I could embrace my true strengths and passion and that became my revelation. Before that I had totally forgotten about my giftedness. Now I began to engage it.”
With encouragement from her coach, Jessica had the courage to visualize what her life would be like if she used her gifts to the fullest. “He even asked if I wanted to create my own affirmation.” She fashioned one that sounded like, “I am gratefully and masterfully presenting, creating, and relating with people.” She recorded this with her special tune on her smartphone and programmed a reminder to play this six times a day.
“My turning point came when my coach asked me how I could change the circumstances that I was faced with. I thought about it for a whole week, and the answer came when I met the head of training in the bank during a training session. I spilled out my affirmation to him and asked if I could work with him. I was astounded when he called my boss, called my coach, and then called me to say yes.” From then on, Jessica’s coach worked with her to hone her passion and strengths to the point that she got a standing ovation from people who attended the training that she created and delivered. She later spoke on national TV about her turnaround story. Jessica continued working with her coach for eight months more until, as she says, “I felt it was time I helped others. One of the final questions from my coach was, ‘Why do you think God gave you special talents and what do you think you have been put into this world for?’ After several months of soul searching, I believe I found my life purpose which is summarized as ‘enriching lives with love and humility through transformational programs.’ ”
In a long letter to her coach, Jessica wrote, “When there was a dark storm on my horizon, and I didn’t think I could get through it, you had unceasing faith in me. You saw the goodness in me and gave me the courage to be what I was really born to be. You gave me hope and inspiration to stay alive when I felt my life was worthless. I will always remember your words, ‘The future is in your hands. It’s time to come alive, because your moment has arrived.’ And true enough you helped me find the answers that lie deep within me, that I alone could not reach. I want to thank you from the bottom of my heart. I made it through the ‘hurricane’ of my life. The world is a much better place because of a great coach like you. You have inspired me to pass on this gift to others through my life purpose.”
We believe our CCMP program is one of the most outstanding coaching and mentoring programs available in the market. This program contains the best combination of design and intellect from the world’s top coaches, mentors and peak performance gurus and is recognized and approved by the International Coach Federation (ICF).
When you join, you will receive access to ITD World’s e-Learning platform so you can develop yourself anytime and anywhere via the Internet. You will also get an all-in-one comprehensive results-based learning solution and obtain cutting-edge tools, learning materials and best-selling books to support effective research, learning and application to take you to the next level of success. or to take the first step on this rewarding and fulfilling lifetime journey.
Jack Canfield and Dr. Peter Chee have crafted the standard for anyone wanting to be an effective coach. Anyone being coached should make sure that their coach knows and follows these standards.
DAVE ULRICH, PROFESSOR, ROSS SCHOOL OF MANAGEMENT, UNIVERSITY OF MICHIGAN, AUTHOR OF “LEADERSHIP SUSTAINABILITY”
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