Virtual Group Coaching: Improving Group Dynamics for Increased Productivity (CPC)

Virtual group coaching is the term used to describe efforts by executives, managers, team leaders, or employees to encourage group dynamics in virtual work settings. It is a specialized term used to describe a way of reinventing so-called process consultation, which is a change effort designed to facilitate improvements in group dynamics among residential (work-from-a-central-office) employee groups.

LEARNING OBJECTIVES:

• Define virtual group coaching
• Describe the characteristics of highly productive virtual groups
• Summarize how to facilitate more effective interaction among work-from-home employee groups
• Discuss a model that can guide implementation of a virtual group coaching effort
• Evaluate how well a small group or team is working together and identify ways to intervene to improve group interaction to get more effective work results from a team