Leaders with empathy are viewed as more understanding and so can garner more trust among their peers, stakeholders, and direct reports. The Leading with Empathy course lets participants be familiar with the concepts of empathy.
By recognizing the impact and significance of empathy, leaders enable greater trust-building and high performance as people trust each other to do their best. By practicing empathy, leaders use effective feedback and questions to convey understanding and address difficult conversations.
The course covers: